2020 hasn’t pulled any punches. The promise of an eventful, lively Spring has turned into a solemn, stuffy Summer shut away in our homes and offices with face masks. The collective parents of Arkansas watch Fall march closer with apprehension. Business owners keep their eyes locked on the news, the Dow Jones, and their rather uncertain revenue projections.
In 2019, a typical business leader’s responsibilities and decisions were based on best judgement, instincts, and past experience. In 2020 business owners great and small are in the same boat: there is nobody in today’s business climate that has any reference point for this scenario. We have no idea what long-term effects this will have on our business models, our economy, and our relationships with our consumers and staff. Coupled with the uncertainty of a vaccine, current rates of illness escalation, and compounded by governmental regulations, consumer behavior, safety and reputation…today’s business leader is faced with many unprecedented challenges. Factor in the human element of a business (which we should and we do), everyone is struggling with the weight of the pandemic, but CEOs bear the weight of responsibility for not just their family, but their employees, their employees’ families, and their customers. The emotional stress is not always visible in the stoic CEO, but it would be unreasonable to be anything other than concerned.
We’re in the same boat. Best Association Management makes decisions based on past experience and instinct, we don’t know what the year holds, and we have a responsibility to our staff, our families, and our customers. What we do have going for us is a good head for disaster.
When Sheets Hit the Fan
“A lot of times people reach out to us after they’ve had a problem or disaster, an embezzlement, a failed meeting or event that lost a lot of money, poor management…we come in and straighten out their problems.”
– Anne Fuller, President
Our team, led by Anne Fuller, has provided exceptional professional services to serve as the operations backbone of organizations in Arkansas for over 25 years. While the year’s challenges to our business are similar to the rest of Arkansas, we specialize in righting the ship after years of mismanagement. “We’ve walked into organizations with no accounting, had to pull receipts out of shoeboxes, create Excel sheets out of almost nothing,” Fuller reminisces on past disasters. “It’s challenging, but we solve the problem. And they wish they’d called us earlier.”
Starting with nonprofits, moving into for-profit organizations, we’ve picked up a knack for tracking embezzlement and fund-siphoning cases. We have the manpower and the tools to set up loss procedures and prevention tactics to mitigate future disasters.
Beyond that, we undo disasters.
Nonprofit organizations and associations across Arkansas have noticed a difference with a team of professionals answering HOA questions and phone calls vs. one overworked, unpaid volunteer answering the HOA phone between job and family.
The Best Outsourced Management for Your Business
Situations befitting using a powerhouse like Best vs. hiring another employee or heaping more tasks onto a few overworked staff members include (but certainly aren’t limited to): Loss of staff from attrition or layoffs, a need to grow bigger without increasing office space, management continuity with no turnover, and anyone needing back office resources. We can offer businesses a flexible plan to fill in the gaps created by the pandemic, whether it be headcount or budgetary.
It’s not your traditional business model, but Fuller thinks the businesses that survive are the ones that think outside the box.
“The traditional business model worked last year…for some it won’t in 2020.”
– Anne Fuller, President
Anne remarks, referring to staffing and budgeting concerns of her peers. “We’ve had several folks call us during the pandemic looking for resources to run their organization because they’ve downsized or lost somebody. We can be a virtual assistant, virtual bookkeeper, answer the phone, pick up the mail, organize things to improve operations.” As businesses focus on recreating themselves or sustaining, consider doing business differently in 2020. We can start with what your business needs and put together a package that works for your budget. We can work in your business and arm you with the tools to work on your business.
Are you interested in finding management solutions for your business? Email us at office@bestmanagement.net or call (501) 224-4840.